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Thinking Beyond the Pandemic to Disruptive Innovation
- August 28, 2020
- Posted by: andreag
- Category: Customer Driven, High Performance, Innovation
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A Different Take on Internal Customers
- January 16, 2019
- Posted by: andreag
- Category: Customer Driven, Leadership
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Focus on Results
- August 26, 2015
- Posted by: andreag
- Category: Customer Driven, Growthlines, Metrics, Org Culture, Strategic Planning, Systems-Process-Improvement
An organization’s success is measured by the value delivered to its customers. How do you get everyone focused on the results that matter?
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What is your REAL product?
- November 25, 2014
- Posted by: andreag
- Category: Customer Driven, Innovation, Strategic Planning
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The Express Lane to Organizational Success: Fixing Broken Systems
- July 15, 2014
- Posted by: andreag
- Category: Customer Driven, Growthlines, Internal Improvement, Systems-Process-Improvement
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“…I love Bill’s book. He introduces 7 Questions you can use to partner with your people for better performance…Use Bill Dann’s good questions, and I guarantee not only that you will become a better leader/manager, but that your people will become better performers.”

Ken Blanchard
Coauthor of The One Minute Manager and Cofounder of the Ken Blanchard Companies